Shipping & Returns

ALL ITI PRODUCTS ARE CONSIDERED CUSTOM PRODUCTS AND ARE SOLD AS IS, WITH ALL FAULTS. THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED. OTHER MANUFACTURES WARRANTIES MAY APPLY.RACING AND / OR OFF ROAD DRIVING / RIDING ARE DANGEROUS SPORTS. ITI PERFORMANCE MOTORSPORTS WILL NOT BE LIABLE FOR LOSS, DAMAGE, OR INJURY FROM USE OF THESE PRODUCTS. BEFORE USING, THE USER SHALL DETERMINE THE SUITABILITY OF THE PRODUCT & ASSUMES ALL RESPONSIBILITY.

Shipping
Most orders are shipped within 1-2 business days if items are in stock. Custom products that made per order usually require additional lead-time for delivery. If an item is out of stock you will be notified.

iTi can not guarantee ship times on products that are dropped shipped from venders.

Some specialty order items may require longer lead-time depending on manufacturer's production schedule and location.

Returns

iTi will accept for return or exchange product purchased from us directly within 30 days of invoice date. You must phone iTi and get a return authorization number before returning any item. We will not accept for return any customer specific built components or items that have been used, modified or disassembled. iTi reserves the right to refuse any returned items that can not be sold for "NEW". You will receive credit for parts only. We do not credit shiping charges. Any and all returns are subject to a 20% restocking fee of the retail price.

If a part that is dropped shipped to you from one of iTi's venders and it arrives defective or damaged, you must make a claim with that manufacturer directly to arrange for replacement of damaged product. You may call us to obtain a phone number for the manufacturer.

 

Orders that are shipped and refused will be subject to a 15% restocking fee of the retail price and all shipping costs incurred.

Lost or Damaged Shippment

If you have an item that is either lost or damaged in shipping, you will have to fill out the claim form to state what has happened. Contact iTi and we will forward you a claim form and we will file a lost or damage claim on your behalf.

Payment Terms

 

iTi will not ship any item until payment terms are satisfied. Terms are either prearranged credit terms, credit card, or UPS COD (cashiers check or cerified funds). iTi will not charge a credit card until an item ships, with the exception of drop shipments from other manufacturers. If you order a product that has to be drop shipped to you

 

 

By clicking on "Continue" and submitting your order, you are indicating that you have read and accept the terms of our return policy.
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